IKIGX Studio — Terms of Service

Last updated: 2026-07-27

These Terms of Service (“Terms”) govern access to and use of IKIGX Studio (the “Service”), available at studio.ikigx.com and related domains, APIs, and apps operated by Ikigai Systems LLC, a Wyoming limited liability company (“IKIGX,” “we,” “us,” or “our”), doing business as IKIGX Studio.

By creating an account, connecting a social account, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Who we are

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) and able to form a binding contract. The Service is intended for business and professional use. We do not knowingly provide the Service to children.

Age attestation by registration: By creating an account, registering, or otherwise signing up for the Service, you represent and warrant that you are 18 years of age or older. If you are not 18+, you must not register or use the Service. Registration also constitutes acceptance of these Terms and the Privacy Policy as presented at signup.

Sanctions / export control: You represent that you are not located in, organized under the laws of, or ordinarily resident in a country or region subject to a comprehensive U.S. embargo, and that you are not identified on any U.S. government restricted-party list (including the SDN List). You will not use the Service in violation of U.S. export control or sanctions laws. AI and platform subprocessors may impose additional geographic restrictions; you are responsible for complying with them.

3. The Service

IKIGX Studio provides tools to create, store, schedule, publish, analyze, and collaborate on content distributed to third-party social and messaging platforms you connect (for example Meta properties, X, LinkedIn, YouTube, TikTok, and others as available). Features may include a media library, calendar/queue, team workspaces, analytics, and AI-assisted drafting.

Features, channels, and limits depend on your plan and on third-party platform availability. We may add, change, suspend, or discontinue features or integrations at any time, including when a platform changes or revokes API access. We will use commercially reasonable efforts to notify paid customers of material adverse changes.

4. Accounts and security

You must provide accurate registration information and keep credentials confidential. You are responsible for all activity under your account and for workspace members you invite (including posts and settings they create). The account owner / billing customer remains responsible to us for invited members’ compliance with these Terms. Notify us promptly at hi@ikigx.com (subject “Security”) of any unauthorized use.

We may suspend or terminate accounts that are insecure, abusive, unpaid, or in breach of these Terms.

5. Subscriptions, fees, and taxes

Paid plans are billed according to the pricing and cycle shown at purchase (or in an order form). Subscriptions renew automatically unless cancelled before the renewal date through account settings or as otherwise instructed.

Fees, refunds, chargebacks, and tax handling also follow the plan page and the terms of our payment providers (including Stripe and any other PSP we use). Where those PSP terms conflict with a marketing statement, the plan page and PSP terms control for payment operations.

Fees are generally non-refundable except where required by law, by the applicable plan page, or by the payment provider’s mandatory rules. You authorize us and our payment processors to charge your payment method for applicable fees and taxes. You are responsible for taxes other than taxes based on our net income.

We may change prices for future billing periods with reasonable notice. Continued use after the new price takes effect constitutes acceptance.

6. Your Content — ownership and license

“Your Content” means text, images, video, audio, captions, links, metadata, schedules, prompts, comments, approval notes, configurations, and any other materials you upload to, generate within, or transmit through the Service (including AI-assisted drafts you accept or edit).

6.1 Ownership

As between you and IKIGX, you retain all ownership and intellectual-property rights in Your Content. These Terms do not transfer ownership of Your Content to us.

6.2 License to IKIGX

You grant Ikigai Systems LLC a worldwide, non-exclusive, royalty-free license (with the right to sublicense only to subprocessors and connected platforms as needed) to host, store, reproduce, process, adapt (for formatting/preview), transmit, display, and distribute Your Content solely to:

1. operate, secure, maintain, and provide the Service;
2. deliver Your Content to the third-party platforms you connect and instruct us to use;
3. generate previews, analytics, and operational logs necessary for the Service;
4. comply with law and enforce these Terms.

This license ends when Your Content is deleted from our live systems and backup retention expires, except for copies retained as required by law, dispute resolution, or security, and except for content already published to third-party platforms (which is then governed by those platforms).

We do not claim a right to sell Your Content, use it for unrelated advertising to third parties, or use it to train foundation models except as described in Section 10 (AI Features) and the Privacy Policy.

6.3 Your warranties

You represent and warrant that:

1. you own Your Content or have all rights and permissions needed to grant the license above and to publish it to each connected platform;
2. Your Content and its publication do not infringe IP, privacy, publicity, or other rights of any person;
3. Your Content complies with these Terms, applicable law, and the terms and community guidelines of every destination platform;
4. any persons depicted have given required consents (including for adult/intimate content where applicable).

7. Connected social accounts (OAuth)

7.1 How connection works

To publish on your behalf, you authenticate with a third-party platform using that platform’s official OAuth (or similar) flow and authorize the Service to act within the scopes you grant. We store access and/or refresh tokens, granted scopes, and related account identifiers needed to operate the integration.

We never ask you for your social-network password. Do not provide passwords to us or to anyone claiming to represent us.

7.2 Agency / on your behalf

When you connect an account, you authorize us to access, retrieve, and transmit data and to create, schedule, publish, edit, or delete posts as you instruct through the Service, within the permissions granted by you and by the platform. You remain the account holder of the social account. We are not affiliated with, endorsed by, or agents of Meta, X, Google/YouTube, LinkedIn, TikTok, or any other platform, except as a third-party developer using their APIs under their rules.

7.3 Your control and revocation

You may disconnect a platform at any time in Studio settings. You should also revoke access in the platform’s own security/apps settings (for example Google Account permissions for YouTube). After revocation, future scheduled actions to that account will fail or be cancelled. Already-published posts remain on the destination platform subject to that platform’s rules.

7.4 Platform terms apply

Your use of each connected platform is also governed by that platform’s terms and policies. Without limitation:

• YouTube: By connecting YouTube, you agree to the YouTube Terms of Service. The Service uses YouTube API Services; Google’s Privacy Policy applies: https://policies.google.com/privacy. Revoke access at https://security.google.com/settings/security/permissions.
• Meta (Facebook, Instagram, Threads, etc.): Meta Terms and Platform / Developer Policies apply.
• X: X Terms of Service apply.
• LinkedIn: LinkedIn User Agreement applies.
• TikTok: TikTok Terms of Service apply.

7.5 Platform risk (important)

We are not responsible for platform availability, API changes, App Review decisions, rate limits, content moderation, account suspensions, shadowbans, feature removals, or fees charged by platforms. If a platform changes or terminates developer access, we may modify or discontinue the affected integration without liability for missed or failed posts. Keep your own copies of critical content.

8. Acceptable use and prohibited content

You will not use the Service to, and will not allow others using your account to:

8.1 Absolute prohibitions

1. Child sexual abuse material (CSAM) or any sexual content involving minors (under 18), including fictional or AI-generated depictions — zero tolerance;
2. Non-consensual intimate imagery (NCII), “revenge porn,” or deepfakes of intimate content without consent;
3. Content that facilitates trafficking, exploitation, or sexual solicitation involving minors;
4. Illegal content under applicable law (including content that is illegal to possess or distribute in the United States or in your jurisdiction);
5. Malware, phishing, credential theft, or attempts to compromise the Service or third-party systems;
6. Infringement of copyright, trademark, trade secret, or other IP rights;
7. Hate speech, credible threats of violence, or targeted harassment;
8. Spam, coordinated inauthentic behavior, fake engagement, undisclosed bots, or violations of platform authenticity rules;
9. Circumventing rate limits, security controls, or access restrictions of the Service or of connected platforms;
10. Reselling, white-labeling, or providing the Service to third parties except under a written agreement with us.

8.2 Adult / 18+ / NSFW content (conditional)

Adult, erotic, or NSFW content is not categorically banned from storage or drafting inside Studio, but is allowed only if all of the following are true:

1. the content is legal where you are located and where it will be published;
2. the content complies with the destination platform’s rules (many platforms restrict or ban adult content — that is your responsibility to check before scheduling);
3. all persons depicted are adults and have given any required consents;
4. you apply any required age gates, labels, sensitive-content flags, or community settings on the destination platform;
5. the content is not CSAM, NCII, or otherwise prohibited under Section 8.1.

Studio storage ≠ OAuth publish path (important). What is conditionally allowed to sit in your Studio library is not a promise that we will publish it through our developer apps / OAuth integrations. Platform policies (including Meta Developer Policies) may cause us to lose API access for all customers if adult content is systematically published through our apps.

Hard ban — Meta and YouTube. Regardless of Section 8.2’s conditional allow for storage/drafting, you may not use the Service to publish, schedule, or otherwise send adult, erotic, pornographic, or NSFW content (as further defined in our Meta/YouTube Prohibited Content Policy) to Meta properties (including Facebook, Instagram, and Threads when connected via Meta) or YouTube. We may automatically scan media and text (including via vision/OCR classifiers) for those destinations, mark content as failing 18+ moderation, and disable send to Meta/YouTube with an in-product notice. Server-side publish will refuse those destinations even if the UI is bypassed. Details and platform links: /legal/meta-youtube-content.

Accordingly, we may, at any time and without terminating your whole account:

1. block or restrict adult/NSFW publishing on Meta and YouTube (and other destinations we designate);
2. refuse, cancel, or fail scheduled posts that we reasonably believe create platform App Review, API, or shared-integration risk;
3. require you to use a different destination or to publish outside Studio.

You acknowledge that platforms may remove adult content or suspend your accounts regardless of these Terms, and that Studio may refuse to process or may remove content that creates legal, safety, or platform-compliance risk for us or other users.

8.3 Enforcement

You may contact support to contest non-CSAM enforcement decisions; that channel is not a guarantee of reinstatement or a substitute for court process.

8.4 CSAM / NCII reporting

We treat CSAM and related exploitation as zero-tolerance. Reporting and preservation practices follow applicable law (including 18 U.S.C. §2258A where it applies). The commitments below are applied with commercially reasonable diligence.

If we obtain actual knowledge of child sexual abuse material (or equivalent material we are required to report under applicable law), we will use commercially reasonable efforts to report it promptly to the National Center for Missing & Exploited Children (NCMEC) CyberTipline and/or law enforcement as required, and we may preserve related data under legal hold. Reporting is not limited to a mere right to delete. We may also notify relevant platforms.

9. Copyright complaints (DMCA)

We respect intellectual-property rights. Our DMCA Designated Agent is registered with the U.S. Copyright Office (Designation ID DMCA-1076550, Active effective July 27, 2026). Directory: copyright.gov/dmca-directory.

If you believe material on the Service infringes your copyright, send a notice to legal@ikigx.com (subject: “Copyright Notice”) or to the mail address above, including:

1. identification of the copyrighted work;
2. identification of the material claimed to be infringing and information reasonably sufficient to locate it in the Service (URL, post ID, account);
3. your contact information;
4. a statement that you have a good-faith belief that use is not authorized;
5. a statement under penalty of perjury that the information is accurate and that you are the owner or authorized to act;
6. your physical or electronic signature.

Target response: we aim to review complete notices within 24–72 hours (business time). That target is not a warranty of outcome or timing.

We may remove or disable access to material and, in appropriate circumstances, terminate repeat infringers. Counter-notices may be submitted where applicable law provides. You agree that the indemnity in Section 18 covers claims by third parties against us as a host arising from Your Content (including copyright claims).

10. AI Features

The Service may offer optional AI-assisted features that generate or rewrite text, captions, hashtags, image/video prompts, summaries, or similar outputs (“AI Output”).

1. AI Output is probabilistic and may be inaccurate, biased, or unsuitable. You alone must review AI Output before publishing.
2. You are responsible for ensuring AI Output complies with law, these Terms, platform rules, and third-party rights, and for any required disclosure that content is AI-assisted.
3. To provide AI features we may send your prompts and selected inputs to third-party model providers acting as our subprocessors.
4. We do not authorize those providers to train their foundation models on your private prompts or Your Content, except where you explicitly opt in to a documented program, or where a provider’s unavoidable default is disclosed in the Privacy Policy / subprocessors list. We configure providers for zero-retention / no-training where commercially available.
5. As between you and IKIGX, AI Output you generate for your account is treated as Your Content under Section 6, subject to provider terms and applicable law (which may limit ownership of model outputs).

11. Our intellectual property

The Service, software, designs, trademarks (including IKIGX and IKIGX Studio), and documentation (excluding Your Content and third-party open-source components under their own licenses) are owned by Ikigai Systems LLC or its licensors. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes during your subscription.

If you provide feedback or suggestions about the Service (“Feedback”), you grant us a perpetual, royalty-free right to use that Feedback without restriction or compensation, except that Feedback you clearly mark in writing as confidential proprietary information of your organization (and that is not already known to us or public) will be treated as your confidential information and used only to evaluate or respond to that Feedback.

12. Privacy and data roles

Our collection and use of personal data is described in the Privacy Policy. In summary:

• For account, billing, marketing, and Service security data, we act as a controller.
• For Your Content and personal data of your audience/followers that we process on your instructions to publish or analyze posts, we act as a processor and you are the controller. You must have a lawful basis and provide any required notices to end users.
• A Data Processing Addendum (DPA) is available on request for customers who need it (email hi@ikigx.com).

13. Confidentiality and security

We implement administrative, technical, and organizational measures designed to protect the Service and OAuth credentials (including encryption in transit and encryption of tokens at rest). We will not disclose your non-public Your Content or OAuth credentials except (a) to subprocessors and connected platforms as needed to provide the Service, (b) to your workspace members per your settings, (c) as required by law, or (d) with your direction. No method of transmission or storage is 100% secure. You are responsible for securing your own devices, workspace permissions, and destination accounts.

14. Third-party services

The Service depends on third-party hosting, payment, AI, analytics, and social platforms. Those services have their own terms. We are not responsible for third-party services we do not control, except as required by non-waivable law.

14A. Force majeure

Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, shortages of transportation, facilities, fuel, energy, labor, or materials, failure of public utilities or internet backbone providers, or failures of cloud, payment, AI, or social-platform APIs on which the Service depends. This Section does not excuse payment obligations for services already rendered.

15. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

WE DO NOT WARRANT THAT SCHEDULED POSTS WILL ALWAYS PUBLISH ON TIME, THAT PLATFORMS WILL ACCEPT THEM, OR THAT ANALYTICS FROM PLATFORMS WILL BE COMPLETE OR ACCURATE.

16. Fees-related suspension; termination

You may stop using the Service and delete your account at any time (subject to surviving obligations). We may suspend or terminate access for breach, non-payment, legal requirement, or risk to the Service or platforms.

On termination, your right to use the Service ends. We may delete Your Content and account data after a reasonable retention period described in the Privacy Policy. Content already published to social platforms is not deleted by account closure in Studio. Sections that by nature should survive (including ownership, license for residual copies, IP, fees owed, disclaimers, liability limits, indemnity, and governing law) survive.

Limitation period: to the maximum extent permitted by law, any claim arising out of or related to the Service or these Terms must be filed within one (1) year after it arose, or it is permanently barred.

17. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IKIGAI SYSTEMS LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, DATA, OR CONTENT, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.

SUBJECT TO THE CARVE-OUTS BELOW, OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).

Carve-outs. The limitations in this Section 17 do not apply to: (i) your indemnification obligations under Section 18; (ii) our breach of confidentiality obligations regarding Your Content or OAuth credentials under Section 13; (iii) liability arising from gross negligence or willful misconduct; or (iv) your obligation to pay fees; in each case only to the extent such exclusion is permitted by applicable law.

Some jurisdictions do not allow certain limitations; in those cases our liability is limited to the maximum extent permitted.

18. Indemnification

You will indemnify, defend, and hold harmless Ikigai Systems LLC and its officers, directors, employees, and agents from and against claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) Your Content (including claims that we, as host or transmitter of Your Content, infringed a third party’s IP or publicity/privacy rights); (b) your use of the Service; (c) your breach of these Terms; (d) your violation of law or third-party rights (including platform terms); (e) disputes between you and any third party related to content published through the Service; or (f) acts or omissions of workspace members, contractors, or agents you invite or authorize, as if those acts were your own.

19. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will provide reasonable notice (email or in-product). The “Last updated” date will change. Continued use after the effective date constitutes acceptance, except where mandatory law requires affirmative consent.

20. Governing law; dispute resolution and arbitration

20.1 Governing law

These Terms are governed by the laws of the State of Wyoming, USA, and the Federal Arbitration Act governs the interpretation and enforcement of the arbitration agreement below, without regard to conflict-of-law rules that would choose another state’s laws for the arbitration agreement.

20.2 Binding arbitration; class action waiver

Please read this section carefully. Except for the exceptions in Section 20.3, you and Ikigai Systems LLC agree that every dispute arising in connection with these Terms, the Service, or communications from us will be resolved by binding individual arbitration. You and we each waive the right to a jury trial and to participate in a class, collective, consolidated, or representative action.

Arbitration is administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (as modified by these Terms). AAA Rules: www.adr.org. The arbitrator may award individual relief only.

20.3 Exceptions

Nothing in this Section waives the right of either party to: (a) bring an individual action in small claims court; (b) seek temporary injunctive relief in court to protect IP or the Service pending arbitration; (c) bring an IP infringement claim in court; or (d) pursue an available government enforcement action.

20.4 Opt-out

You may opt out of arbitration within 30 days after first agreeing to these Terms by emailing legal@ikigx.com with subject “Arbitration Opt-Out,” your full name, the email on your account, and a clear statement that you opt out of arbitration. If you opt out, disputes will be resolved in the courts specified in Section 20.6.

20.5 Process

Before arbitration, a party must send a written Notice of Dispute to legal@ikigx.com (or to you at your account email) describing the claim and relief sought. If unresolved within 30 days, either party may commence AAA arbitration. For claims of US$10,000 or less, you may choose documents-only, telephonic, or in-person hearing under AAA Rules.

20.6 Venue if arbitration does not apply

If the arbitration agreement is found unenforceable or you validly opt out, exclusive jurisdiction lies in the state or federal courts located in Wyoming, except we may seek injunctive relief elsewhere to protect IP or the Service.

21. Miscellaneous

These Terms, the Privacy Policy, any DPA, and any order form constitute the entire agreement regarding the Service. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Notices may be sent to the email on your account and to hi@ikigx.com.

22. Contact

Ikigai Systems LLC

30 N Gould St, Ste R

Sheridan, WY 82801, USA

For privacy details, see the Privacy Policy.